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We have a 7-day return policy, which means you have 7 days after receiving your item to request a return for Banana Manor store credit at your expense.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. The product must be in "As New Condition" so we can re-sell it "As New". You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@bananamanor.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@bananamanor.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
2901 Tchoupitoulas
New Orleans LA 70115
Open Every Day 10-5
504-644-6718
We guarantee your satisfaction on all of our high quality rugs at factory direct prices. If for some reason the rug that you selected turns out to not be "the one", return it within 7 days and select another rug for your home. As many times as it takes until you have the PERFECT rug for the space.
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